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Blog > Post Time- 11:03 AM Post By - admin

What to do after an Accident

What to do after an Accident

Being involved in an accident can set you straight into panic mode, especially if you have never been involved in an auto accident before. It is important to remain calm and think clearly. After you make sure no one has sustained injuries, there are a few things to keep in mind.

First things first, make sure there are no injuries. If there are injuries, contact 9-1-1 to ensure proper emergency personal can arrive on scene to address the situation.

Keep calm, and never leave the scene of an accident. In fact, stay put if you can. Leave your vehicle exactly where it is after the accident if you are not in the way of traffic. If your vehicle is blocking the roadway and can be driven, it is best to move it out of the way, so no other incidents occur. Keep in mind, you should document the scene by taking photos before moving your vehicle.

Most everyone is in possession of a cell phone capable of taking photos. If you’re involved in a car accident, you should take photos of the following:

Any damage: Take photos of all vehicles and/or property damaged
Accident scene: Document road conditions/skid marks/debris in roadway/vehicle positions
Accident scene location identifiers: Provide documentation of intersections, street signs and landmarks
Identification: Obtain information from all parties involved and take clear photos of driver’s licenses, insurance cards, license plates, etc.

It is important to share your information and obtain information from everyone involved in the accident. Below is a list of information you will need to keep.

  • Full names of anyone who was involved in the collision, phone numbers, addresses and e-mail addresses of all occupants including the number of people in the other car(s)
  • Full names, contact numbers, addresses and email addresses of ALL potential witnesses of the accident
  • Location of accident, including, intersection exit number if applicable- anything to help identify the location of the accident itself
  • Auto policy, insurance company name, policy number and phone number
  • If emergency services respond, you’ll want all the information for each unit responding

No matter who is at fault for the accident it is best to not discuss fault at the scene. Emotions are typically running high and it is important to remain calm. However, it is a good rule of thumb to document any conversations and all details from the accident you can recall, sooner than later to ensure you have accurate information to provide to insurance companies when processing your collision repair claim.

Don’t delay in calling your insurance company to report an accident. You will need the information you gathered above, so be sure to have it handy.

When you contact your auto insurance provider, they will likely inform you of collision repair services in your local area. It is important for you to know insurance companies can recommend a particular shop, however you are under no legal obligation to utilize a shop they recommend.

You have the legal right to select the body shop of your choice.

We provide safe, streamlined collision repairs in our state-of-the-art repair shop with insurance claims assistance, tow assistance and pick up and drop off services. If you are in need of collision repairs, contact Citro’s Auto Body, located in Pompton Lakes, NJ by calling us Monday – Friday, 8am – 5pm at 973.835.1451 or visiting us online to see how we can get you back on the road safely.


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